PCA Technology Group

THE POWER OF LISTENING
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About PCA Technology Group

03-Oct-2013

Is your cell phone more up-to-date than your business phone?

You Update Your Cell Phone Every 2 Years...

So why is your business phone 20 years old?

Join us and learn what your competitors are doing with their business phones.

 

Open discussion seminar as we step back from technology to 
reveal the whole story behind today's Telephony Systems:

 

  • Grow your company's Top Line Revenue
  • Reduce Telecom Costs
  • Increase Operational Efficiency
  • Improve Customer Experience
  • Better manage the "Mobile" Employee
  • Snatch business from the competition
Come with your questions, Leave with a Tangible Action Plan for 2014.

COST: Free of Charge

WHERE & WHEN 
Thursday October 3, 2013 . 8:30 AM to noon
The Larkin Building, The Barton Room (8th Floor)
726 Exchange St., Buffalo 14210   |    

PRESENTERS
Adrian Zannin
CTO 
PCA Technology Group
Tom Quinn
Technology Consultant
Insyte Consulting 


Sponsored by
PCA Technology Group, a leading technology company serving both Western and Central New York for over 23 years, and Insyte Consulting, a consulting firm for manufacturing and technology companies, with more than $1 billion in economic impact to WNY.



WHAT WE WILL DISCUSS
  • The whole story behind VoIP Telephony (Not just what is being pushed by vendors).
  • A new look on how VoIP Telephony can make your company more customer focused.
  • Limitations of Legacy Phone Systems.
  • Business Intelligence Benefits.
  • "Outside the Box" possibilities
    • Integration with CRM/ERP
    • Automated IVR (Appointment reminders, customer surveys, etc.)
    • Integration into marketing campaigns..
WHO SHOULD ATTEND
  • Managers and directors responsible for Operations
  • Managers and directors responsible for Sales and Marketing
  • Executives with P&L responsibilities 
The seminar will be focused toward companies looking to improve ROI by growing sales and cutting costs.


SCHEDULE
08:30 - Registration; Coffee & Breakfast Snacks
08:30 - Seminar Begins
12:00 - Seminar Ends
12:01 - Go and begin planning to improve your organization's ROI!

Go Back

A partial listing of PCA's partners...  SEE THEM ALL

Partnerships 2

Who We Are

Located in Buffalo, New York,
PCA Technology Group offers I.T. services throughout Western New York (WNY), Upstate New York, Southern Ontario, and wherever our clients need us across the United States.

Find Us

PCA Technology Group
455 Cayuga Road, Suite 200
Buffalo, NY 14225
Phone: 716.932.7830
Fax: 716.632.5360

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© PCA Technology Group     |    455 Cayuga Road, Suite 200  .  Buffalo, NY 14225   |    Phone: 716.932.7830     |    Fax: 716.632.5360

THE POWER OF LISTENING