PCA Technology Group

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VoIP Business Phone Systems

What is a VoIP Phone System?

What is VoIP

Simply put, a VoIP phone system is...

one that leverages your existing data network to route internal and external phone calls efficiently and cost effectively. Because your phone conversations now take place on the data network as data instead of on a separate, isolated system, powerful integrations with your other business data systems are now possible.

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And, just as you can access your other data systems from any Internet connection in the world, by leveraging the power of VoIP, you can now take, place, and route calls to anywhere in the world.

Some of the many things that are possible with a VoIP Business Phone System are:

  • Powerful visual management of voice mails and live calls on your computer screen 
  • Intelligent real-time call routing according to the data in your CRM Integration with your mobile devices - anywhere in the world 
  • Game-changing business data analytics - KNOW what is happening with your customer calls 
  • Increase internal capacity without increasing internal resources 
  • Dramatically decrease on-going expenses with SIP trunking 
  • Eliminate charges for site-to-site calls 
  • Real-time presence management between sites
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A partial listing of PCA's partners...  SEE THEM ALL

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Who We Are

Located in Buffalo, New York,
PCA Technology Group offers I.T. services throughout Western New York (WNY), Upstate New York, Southern Ontario, and wherever our clients need us across the United States.

Find Us

PCA Technology Group
455 Cayuga Road, Suite 200
Buffalo, NY 14225
Phone: 716.932.7830
Fax: 716.632.5360

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© PCA Technology Group     |    455 Cayuga Road, Suite 200  .  Buffalo, NY 14225   |    Phone: 716.932.7830     |    Fax: 716.632.5360

THE POWER OF LISTENING